TABEYOYO LLC – MEAL DELIVERY SERVICE TERMS & CONDITIONS

Last Updated: 11/03/2025
Legal Entity: Tabeyoyo LLC (Washington State)
Contact Email: contact.tabeyo.yo@gmail.com
Service Area: Kirkland, Bellevue, Mercer Island, Redmond, Clyde Hill, Woodinville (Seattle may be added)

By submitting a deposit, placing an order, paying an invoice, or checking any box acknowledging these Terms, you agree to be legally bound by the following Terms & Conditions.

  1. DEFINITIONS
    “Service Provider,” “we,” or “us”: Tabeyoyo LLC
    “Customer,” “you,” or “client”: The individual purchasing the Services
    “Services”: Weekly chilled meal delivery services prepared and delivered by Tabeyoyo
    “Adventure Plans”: Omakase, Omakase+, and In-Control Plans
    “Family Plan”: Weekly bulk-style meal plan
    “Commencement Date”: Scheduled cooking or delivery date
    “Deposit”: Required advance payment to secure a session
    “Delivery Window”: Time range during which delivery occurs
    “Cold Chain”: Maintaining food below 40°F from preparation until consumption

  2. SERVICE OVERVIEW
    Tabeyoyo prepares chilled, ready-to-heat meals in a licensed commercial kitchen and delivers them to the Customer’s home. All meals are rapidly cooled for food safety and delivered cold. Service areas currently include: Kirkland, Bellevue, Mercer Island, Redmond, Clyde Hill, and Woodinville. Seattle may be added as operations expand.

  3. PLANS & PRICING

    3.1 Adventure Plans (Variety-Focused)
    (A) Omakase – $30 per serving
    Chef’s choice; up to 10 different meals weekly. Includes Base Food Preference Options.
    (B) Omakase+ – $35 per serving
    Chef’s choice with consistent dietary modifications applied across all meals. Includes Full Service Food Preference Options.(C) In-Control – $38 per serving
    Customer selects dishes from the weekly menu; up to 3 custom requests per week. Includes Full Service Food Preference Options.

    3.2 Family Plan – $300 per week
    Includes 6 dishes per week (3 mains + 3 vegetable sides).
    One optional off-menu request per week.
    Approximately 12 servings total.
    +$50 per additional household member (adds ~6 servings).
    Base Food Preference Options included.
    Equivalent cost: ~$25 per serving.

    3.3 Add-On Fees
    $15 delivery fee if weekly spending is below $300.
    10% “cook-your-own-rice” discount for Adventure Plans only.

    3.4 Price Adjustment Notice
    Service Provider may adjust pricing, add-ons, or plan structures. Any price increase for existing recurring clients will be communicated with at least thirty (30) days’ advance notice and applies only to future sessions after the notice period.

  4. DIETARY PREFERENCE LEVELS

    4.1 Base Food Preference Options
    Included in Omakase and Family Plan. These include allergies*, ingredient dislikes, protein avoidance, and mild seasoning adjustments. These do not require separate recipes.

    4.2 Full Service Food Preference Options
    Included in Omakase+ and In-Control. These may include lean-meat-only, vegan/vegetarian, no-oil/low-oil, sugar-free, high-protein/low-carb, no-fry alternatives, consistent dietary rules applied across all meals, and protein swaps for every dish.

  5. TRIAL PROGRAM
    A trial consists of three (3) sessions. Trial customers receive:

    • 10% discount on each session

    • Mandatory face-to-face delivery

    • 50% deposit due 2 days before delivery day

    • Remaining balance invoiced on the day of delivery

    • Refund policies follow Section 9.

  6. PAYMENT TERMS FOR REGULAR CLIENTS
    Invoices are sent via email weekly or biweekly.
    Payment is due within seven (7) days of the invoice date.
    Accepted payment methods include Wave App online payment, Cash App, and bank transfer, or other method approved by the Service Provider.

    Late & Overdue Payments:
    10% annual interest applies to overdue balances.
    Service Provider may suspend Services until the account is current.
    Suspension is not a breach by the Service Provider.
    Customer may not offset or withhold payment for any reason.

  7. WEEKLY MENU PROCESS & DEADLINES

    7.1 Adventure Plans
    The menu is sent on Thursday morning.
    Customer selections are due Friday, 11:59 PM.
    If no response by 11 AM on Saturday, the Service Provider will select the dishes.
    In-Control custom requests must follow the same deadlines.
    Late skips follow cancellation rules in Section 9.


    7.2 Family Plan
    Family Plan customers may select 6 dishes per week.
    The menu is released on Thursday morning.
    Selections are due Friday, 11:59 PM.
    If no response by 11 AM on Saturday, dishes will be selected based on the Customer’s preferences.
    One off-menu request is allowed each week if made before Friday, 11:59 PM.


    7.3 Omakase & Omakase+
    Omakase customers do not receive menu previews.
    Omakase+ customers may receive guidance but cannot request substitutions.
    Food preferences from the intake form are applied.

  8. CUSTOMER RESPONSIBILITIES
    Customer agrees to:

    • Provide accurate dietary information

    • Update allergy or restriction changes immediately

    • Be reachable during the delivery window

    • Follow all cold chain and reheating instructions

    • Refrigerate meals immediately

    • Pay invoices on time

  9. CANCELLATION & RESCHEDULING POLICIES

    9.1 If a Deposit Is Required
    72+ hours before Commencement: full refund minus 3% processing fee
    72–48 hours before: 50% refund minus 3% fee
    Less than 48 hours: no refund

    9.2 Rescheduling
    72+ hours: no fee
    Less than 72 hours: $40 rescheduling fee
    Less than 48 hours: treated as cancellation

    9.3 Regular Customers
    May skip with 7 days’ notice.
    Skipping with less than 72 hours’ notice results in a charge of 50% of the agreed amount.

    9.4 Service Provider Cancellations
    If illness or an emergency prevents a scheduled session, the Customer may receive a refund or apply the payment to a future session. Notification will be provided as soon as reasonably possible.

  10. DELIVERY POLICY

    10.1 Delivery Window
    Deliveries occur on Mondays and Wednesdays between 3 PM and 7 PM. Delivery days/times may change as operations scale.

    10.2 Schedule Modifications
    For holidays, planned time off, or operational changes, Service Provider will give at least fourteen (14) days’ notice, except in emergencies.

    10.3 Use of Third-Party Delivery Providers
    Service Provider may use third-party last-mile carriers without requiring Customer’s additional consent. Third parties will follow the same handling and timestamp procedures. Once the delivery timestamp is sent, responsibility for the delivery passes to the Customer.

    10.4 Delivery Requirements
    Trial clients: face-to-face delivery required for the return of the insulation bag and ice pack.
    Recurring clients: face-to-face preferred; leave-at-door available upon request. The customer assumes all risk for the cold chain after the timestamp.
    Apartments and gated buildings: if access is unavailable, food may be left in the lobby, package room, or designated location. Customer assumes all risk.

    10.5 Insulation Bags & Ice Packs

    • Insulation bags and ice packs remain the property of Tabeyoyo LLC.

    • Recurring clients are encouraged to return these items at each delivery.

    • If unavailable, the Service Provider may schedule a separate pickup.

    • Replacement fees may apply for lost or damaged items.

  11. FOOD SAFETY, ALLERGEN & REHEATING RESPONSIBILITIES
    11.1 Allergen Disclaimer (Strict)
    Meals are prepared in a shared commercial kitchen containing common allergens, including dairy, soy, wheat, eggs, nuts, and shellfish. Service Provider makes no guarantee against cross-contamination. Customer assumes all risks related to allergies or sensitivities.

    11.2 Cold Chain Responsibility
    Customer agrees to refrigerate meals immediately or within 30 minutes.
    Meals must be maintained below 40°F.
    Meals should be consumed within 3–5 days.
    The customer is responsible for discarding unsafe or improperly stored meals.

    11.3 Reheating Requirements
    All foods must be heated to 165°F before consumption.
    Provided reheating instructions are general guidelines only.
    The customer is responsible for verifying that internal temperatures are safe.
    Service Provider is not liable for illness caused by improper storage or reheating.

  12. PHOTO USAGE
    Service Provider may photograph meals and use images in marketing materials. No client personal information, likeness, home interiors, addresses, or identifiable details will ever be shown.

  13. CONFIDENTIALITY & INTELLECTUAL PROPERTY
    Recipes, menus, and processes remain the exclusive property of Tabeyoyo LLC. Customer may not reproduce or distribute recipe content. All personal information is kept confidential.

  14. ASSUMPTION OF RISK
    Customer acknowledges the inherent risks associated with food preparation and consumption, including allergic reactions, foodborne illness, and improper reheating. Customer assumes all such risks. Service Provider does not provide medical or nutritional advice.

  15. INDEMNIFICATION
    Customer agrees to indemnify and hold harmless Service Provider from any claims, damages, losses, or liabilities resulting from:

    • Use of Services

    • Failure to follow food safety instructions

    • Misrepresentation of allergies

    • Improper storage or reheating

  16. LIMITATION OF LIABILITY
    To the maximum extent allowed by Washington law:
    Service Provider is not liable for indirect, incidental, punitive, or consequential damages.
    Total liability is limited to the amount paid for the specific session giving rise to the claim.

  17. GOVERNING LAW

    These Terms are governed by the laws of the State of Washington.

  18. AMENDMENTS
    These Terms may be updated periodically. Continued use of the Services constitutes acceptance of updated Terms.

  19. ACCEPTANCE OF TERMS
    By placing an order, submitting a deposit, paying an invoice, or checking an agreement box, Customer acknowledges they have read, understood, and agree to these Terms & Conditions.